“In addition to extraordinary business leadership skills, a leader now needs cultural intelligence. Cultural intelligence requires transcending one's own cultural background to interact with diverse and unknown intelligences”
(E. S. Wibbeke, leader of Fortune 500
firms, in Global Business Leadership, 2009)
As an intercultural trainer targeting Swiss multinationals active in China,helping to bridge gaps in communication styles and values, I occasionallyrun into senior managers who say: "Leadership training is our top priorityat the moment, come back to us later".
(governments, regulators, customers, suppliers, employees) of necessarily different cultural backgrounds and value systems, is necessary to create a vision and strategy for a complete business. Benefits to customers and stakeholders ultimately spill over into top as well as bottom line results for your organization.